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Get in Touch with Us
Have a question, feedback, or need help with your order? Our team at BON-TON is here to assist you. Fill in the form below and we'll get back to you as soon as possible.
Bon Ton Inner Circle
WE ARE AVAILABLE AT
Our store
E17, South Extension II, New Delhi
Mon - Fri, 10am - 9pm
Saturday, 11am - 9pm
Sunday, 11am - 5pm
And
Our store
A-5, Block A, Connaught Place, New Delhi, Delhi 110001
Mon - Fri, 10am - 9pm
Saturday, 11am - 9pm
Sunday, 11am - 5pm
Got Any Questions?
Use the form below to get in touch with the sales team
FAQs
Below are some of are common questions
How do I place an order on your website?
Simply browse our collections, select your preferred product and variant (size, color, etc.), and click "Add to Cart." Proceed to checkout, enter your details, and complete payment — it's that easy!
What payment methods do you accept?
We accept all major payment methods including Credit/Debit Cards, UPI, Net Banking, and popular wallets. All transactions are secured and encrypted.
How can I track my order?
Once your order is shipped, you'll receive a confirmation email with a tracking link. You can also log in to your account and check your order status under "My Orders."
What is your return and exchange policy?
We offer hassle-free returns and exchanges within 7 days of delivery, provided the product is unused and in its original packaging. Please contact our support team to initiate the process.
How do I contact BON-TON customer support?
You can reach us via the contact form on this page, or email us directly. Our team is available Monday to Saturday, 10 AM – 6 PM IST.
Do you ship across India?
Yes, we ship pan-India. International shipping availability may vary — please check at checkout or contact us for details.
Are your products authentic and quality-checked?
Absolutely. Every BON-TON product goes through strict quality checks before dispatch. We stand behind the craftsmanship and authenticity of everything we sell.